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Your Diagnosis, Your Questions, Yours Journey, Your Way

We translate medical language into patient understanding 

Empowering you with greater insights

Why Health Literacy Matters

Some patients struggle to understand, remember, and act on medical information.

Up to 80%

of medical information provided by healthcare professionals is forgotten immediately

— Kessels, J R Soc Med (2003)

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4 in 10

Struggle with health info

4 in 10 adults struggle to access health information. — NHS Toolkit, 2023

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Up to 60%

of adolescents and young adults don't understand their diagnosis or treatment options

— Hidden Costs Report, Young Lives vs Cancer 2016

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1 in 2 patients

with advanced cancer do not understand the aim of their treatment

— Weeks et al, NEJM 2012

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43%

Confused by medication

43% struggle to understand their medication.
— Public Health England, 2015

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Up to 80%

Forget medical advice

Up to 80% forget advice after visits.
— Kessels et al; J R Soc Med. 2003

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1 in 6 Awareness

17% of young people were aware of eligible trials; 63% of them enrolled

— Wilder Smith; Paediatr Blood Cancer, 2018

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1 in 2

Young people with cancer had gaps in understanding of their cancer treatments

— Keegan et al; AYA HOPE Study; J Cancer Surviv, 2012

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Confused by a Diagnosis
Or treatment plan?

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Personalised 1-to-1 medical navigation

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Clear, unbiased, expert-reviewed information

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Guidance that aligns your beliefs and values

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Ongoing support, no matter where you are in your journey

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Why Patients Trust Us

We’re not replacing doctors. We’re helping you ask better questions and understand your disease and management path clearly — without the confusion.

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Clarity Without the Jargon

We break down complex medical terms into plain, easy-to-understand language.

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Need help making sense of it all? You are not alone

Empathetic 1-to-1 help when you're overwhelmed, unsure, or just need someone to walk you through it.

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Guidance Backed by Experts

Everything we share is based on expert-reviewed evidence, not guesswork or peer AI scripts.

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Support That Fits You

We personalise every step to match your condition, values, and health goals — because every patient’s journey is different.

What Patients Say About Us

Real stories from people who got clarity and confidence with The Informed Patient.

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The Informed Patient really helped me understand my condition, gave me great questions for my doctor and I feel more confident about my diagnosis and treatment plan

Jane S

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We were so worried about the next round of treatment, but The Informed Patient helped us understand the side effects in simple to understand information, so we knew what to expect

Alexandra

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My condition had limited treatment options, The Informed Patient helped me understand what trials would be suitable for me, what to expect and how the trial would work for me

John S

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Who’s Behind The Informed Patient?

We are not chatbots — We are real medical experts with years of experience guiding patients through the most overwhelming moments of their health journey. We listen, we explain, and we walk with you step-by-step — with clarity, compassion, and honest support tailored just for you.

Its okay not to understand everything, We are here to help

Got a diagnosis or starting a treatment, unsure of your choices. You may not know where to start

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